1. How early in the day do I need to call to get a same-day move?
It depends on the market and what is available that day. As a general guide, calling before noon gives us the best chance to size the job, pre-clear building access, and dispatch a full crew the same day. Calls in the afternoon can still be same-day for smaller moves. We will tell you honestly what is available when you call rather than make a promise we cannot keep.
2. Is a same-day move more expensive than a planned one?
Not automatically. Same-day moves are priced by the same factors as any other move: home size, distance, crew, and time. There may be a same-day booking fee depending on the market, and that is confirmed upfront before you agree to anything. We do not use urgency as a reason to inflate the price on the day.
3. What should I have ready when I call?
Both full addresses including unit numbers, the number of rooms and an approximate inventory of what is being moved, the floor at each address and whether there are stairs or an elevator, the building management contact if either address is a managed building, and the packing state: are boxes packed, partially packed, or not started. The more of this you have ready, the faster we can confirm a price and dispatch a crew.
4. What if I need to move tonight or after midnight?
That is a 24/7 move rather than a same-day one. Same-day covers moves that happen on the same calendar day as the booking, generally during operating hours. Our 24/7 service is for moves that need to happen at any hour, including overnight or early morning, and is staffed and dispatched accordingly.
5. Can you do a same-day move for a large home?
It depends on the home size, how much is packed, and crew availability on the day. A fully furnished three-bedroom can often be done same-day with the right crew size, but we need to be honest about whether we can staff it correctly. If we cannot send the right number of people to complete a large home same-day without cutting corners, we will tell you and offer the earliest window we can staff properly instead.