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Designer Receiving & Delivery

Vendors ship to our receiving warehouse, not to the client's home. Every piece is inspected against the purchase order, photographed, and any damage documented before it ever reaches your client. We stage everything until installation day, then deliver and place to your floor plan with packaging removed and the space left ready for photography.

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Your Reputation Arrives First

The delivery reflects on the designer, not the courier

When the sofa arrives with a scuff the client sees first, the client does not call the vendor. They call you. A receiving and delivery partner who inspects before delivery protects the experience your client has with your work.

Your receiving address, your installation standard, your client's first impression.

Interior designers manage procurement from multiple vendors on overlapping timelines. Pieces arrive at different times. Some arrive damaged. Some are the wrong item. None of that should reach the client as a surprise. Sending vendor shipments directly to the client's home is the fastest way to hand the client a problem that should have been caught at receiving.

Royal Moving & Storage provides designer receiving and delivery services across eight markets. Vendors ship to our warehouse. We receive, inspect, photograph, and flag any damage before it moves further. We stage all items until installation day. On installation day, our crew delivers and places everything to your floor plan, removes all packaging, and leaves the space ready for the reveal. Transparent pricing, USDOT #3617767, and a receiving account that works as an extension of your studio.

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The Three Phases of a Designer Receiving Project

From vendor shipment to client reveal, the receiving and delivery workflow handles every stage. The designer stays informed; the client sees the finished result.

1
Phase One

Receive and Inspect

Vendors ship to our receiving warehouse. Every piece is unboxed, inspected against the purchase order, photographed in full, and any damage or discrepancy is documented and reported to the designer before anything moves further. Damaged or wrong items are flagged for vendor return at this stage, not on installation day in the client's home.

What we handle
  • Vendor shipment receipt at our warehouse
  • PO check and full condition photography
  • Damage report to designer same day
  • Return coordination for damaged items
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Phase Two

Stage Until Installation Day

All approved pieces held in climate-controlled, organised staging until the designer confirms the installation date. When everything needed for the installation is in and confirmed, we prepare the delivery manifest, review the floor plan with the designer, and schedule the crew for the delivery day. No partial deliveries to the client's home unless the designer requests it.

What we handle
  • Organised climate-controlled staging
  • Designer notification as each piece arrives
  • Full inventory status available on request
  • Installation day scheduling and floor plan review
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Phase Three

White-Glove Installation

Delivery to the client's home with two or more white-glove crew members. Pieces carried to the correct rooms, assembled where required, and placed to the designer's floor plan. All packaging removed and taken away. The space is left clean and ready for the client reveal or photographer. The designer controls the sequence; our crew executes it.

What we handle
  • White-glove delivery to every room
  • Assembly and placement to floor plan
  • Full packaging removal and disposal
  • Space left reveal-ready

Give vendors our address. We handle the rest.

Set up an account once. From then on, direct vendors to our receiving address and you stay informed on every piece without having to coordinate individual shipments yourself.

01

Set up your account

We confirm your receiving address, your preferred documentation format, and how you want damage reports delivered. Ongoing account or single-project basis.

02

Direct vendors to our address

Vendors ship to our warehouse. We notify you when each piece arrives, send you the condition report and photographs, and flag any damage or discrepancy the same day.

03

Confirm installation day

When all pieces for the installation are in, you confirm the delivery date. We review the floor plan with you, confirm any assembly requirements, and schedule the white-glove crew.

04

Reveal-ready delivery

Everything delivered to the client's home, placed to your plan, assembled, and packaging removed. You arrive for the reveal; the client sees the finished result.

A general delivery service drops the box. We inspect what is in it.

The difference between a receiving service and a delivery service is what happens between the vendor's truck and the client's home.

A General Delivery Service

Delivers without inspecting

Damage discovered in the client's home, not at receiving
No staging; each vendor shipment delivered as it arrives
Packaging left in the home for the client and designer to deal with
No floor plan; items placed wherever is convenient for the delivery crew
Designer manages each vendor, each shipment, each delivery date independently
Royal Moving & Storage

Receives, inspects, stages, installs

Damage caught and documented at receiving, before the client ever sees the piece
All pieces staged and delivered together on installation day
All packaging removed; home left reveal-ready
Pieces placed to floor plan; designer controls placement before arriving
One account manages all vendors, all shipments, all deliveries

What comes with a designer receiving account.

Transparent pricing
Receiving, storage, and delivery rates confirmed upfront. No surprises per project.
Condition photography
Every piece photographed on receipt and reported to the designer the same day.
Damage documentation
Vendor damage caught at receiving, not at the client reveal.
Organised staging
Multi-vendor pieces held and inventoried until installation day.
Floor plan placement
Pieces delivered and positioned to the designer's plan, not wherever fits.
Packaging removal
All packaging removed and taken away. Home left ready for the reveal.
Return coordination
Damaged or wrong items repacked and returned to vendor from our warehouse.
Licensed & insured
USDOT #3617767, bonded and insured on every delivery job.

Give vendors our address. We handle the rest.

Set up a receiving account for your studio. Vendors ship to us, we inspect and stage, you confirm the installation day, and we deliver and place everything to your floor plan with the space left ready for the reveal.

Designer Receiving & Delivery FAQs

1. Can vendors ship directly to your warehouse instead of to the client's home?

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Yes, and that is the point of the receiving account. When you set up an account, we give you our warehouse address in your market. You use that address as the delivery destination on all your vendor purchase orders. Vendors ship to us; we receive, inspect, and hold until you are ready for the installation. The client’s home address is not given to vendors.

2. What happens when something arrives damaged?

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3. How do you handle pieces arriving from multiple vendors over several weeks?

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4. Can you handle antiques, custom pieces, and fragile artwork?

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5. How is designer receiving different from white-glove moving?

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