Vendors ship to our receiving warehouse, not to the client's home. Every piece is inspected against the purchase order, photographed, and any damage documented before it ever reaches your client. We stage everything until installation day, then deliver and place to your floor plan with packaging removed and the space left ready for photography.
The delivery reflects on the designer, not the courier
When the sofa arrives with a scuff the client sees first, the client does not call the vendor. They call you. A receiving and delivery partner who inspects before delivery protects the experience your client has with your work.
Your receiving address, your installation standard, your client's first impression.
Interior designers manage procurement from multiple vendors on overlapping timelines. Pieces arrive at different times. Some arrive damaged. Some are the wrong item. None of that should reach the client as a surprise. Sending vendor shipments directly to the client's home is the fastest way to hand the client a problem that should have been caught at receiving.
Royal Moving & Storage provides designer receiving and delivery services across eight markets. Vendors ship to our warehouse. We receive, inspect, photograph, and flag any damage before it moves further. We stage all items until installation day. On installation day, our crew delivers and places everything to your floor plan, removes all packaging, and leaves the space ready for the reveal. Transparent pricing, USDOT #3617767, and a receiving account that works as an extension of your studio.
From vendor shipment to client reveal, the receiving and delivery workflow handles every stage. The designer stays informed; the client sees the finished result.
1
Phase One
Receive and Inspect
Vendors ship to our receiving warehouse. Every piece is unboxed, inspected against the purchase order, photographed in full, and any damage or discrepancy is documented and reported to the designer before anything moves further. Damaged or wrong items are flagged for vendor return at this stage, not on installation day in the client's home.
What we handle
Vendor shipment receipt at our warehouse
PO check and full condition photography
Damage report to designer same day
Return coordination for damaged items
2
Phase Two
Stage Until Installation Day
All approved pieces held in climate-controlled, organised staging until the designer confirms the installation date. When everything needed for the installation is in and confirmed, we prepare the delivery manifest, review the floor plan with the designer, and schedule the crew for the delivery day. No partial deliveries to the client's home unless the designer requests it.
What we handle
Organised climate-controlled staging
Designer notification as each piece arrives
Full inventory status available on request
Installation day scheduling and floor plan review
3
Phase Three
White-Glove Installation
Delivery to the client's home with two or more white-glove crew members. Pieces carried to the correct rooms, assembled where required, and placed to the designer's floor plan. All packaging removed and taken away. The space is left clean and ready for the client reveal or photographer. The designer controls the sequence; our crew executes it.
Set up an account once. From then on, direct vendors to our receiving address and you stay informed on every piece without having to coordinate individual shipments yourself.
01
Set up your account
We confirm your receiving address, your preferred documentation format, and how you want damage reports delivered. Ongoing account or single-project basis.
02
Direct vendors to our address
Vendors ship to our warehouse. We notify you when each piece arrives, send you the condition report and photographs, and flag any damage or discrepancy the same day.
03
Confirm installation day
When all pieces for the installation are in, you confirm the delivery date. We review the floor plan with you, confirm any assembly requirements, and schedule the white-glove crew.
04
Reveal-ready delivery
Everything delivered to the client's home, placed to your plan, assembled, and packaging removed. You arrive for the reveal; the client sees the finished result.
Interior design projects often involve moving existing furnishings out, handling high-value pieces with extra care, and coordinating around a renovation or remodel timeline.
We operate receiving warehouses and designer delivery services across the West Coast and in Texas, in markets with significant concentrations of interior design studios and high-end residential projects.
A general delivery service drops the box. We inspect what is in it.
The difference between a receiving service and a delivery service is what happens between the vendor's truck and the client's home.
A General Delivery Service
Delivers without inspecting
Damage discovered in the client's home, not at receiving
No staging; each vendor shipment delivered as it arrives
Packaging left in the home for the client and designer to deal with
No floor plan; items placed wherever is convenient for the delivery crew
Designer manages each vendor, each shipment, each delivery date independently
Royal Moving & Storage
Receives, inspects, stages, installs
Damage caught and documented at receiving, before the client ever sees the piece
All pieces staged and delivered together on installation day
All packaging removed; home left reveal-ready
Pieces placed to floor plan; designer controls placement before arriving
One account manages all vendors, all shipments, all deliveries
What comes with a designer receiving account.
Transparent pricing
Receiving, storage, and delivery rates confirmed upfront. No surprises per project.
Condition photography
Every piece photographed on receipt and reported to the designer the same day.
Damage documentation
Vendor damage caught at receiving, not at the client reveal.
Organised staging
Multi-vendor pieces held and inventoried until installation day.
Floor plan placement
Pieces delivered and positioned to the designer's plan, not wherever fits.
Packaging removal
All packaging removed and taken away. Home left ready for the reveal.
Return coordination
Damaged or wrong items repacked and returned to vendor from our warehouse.
Licensed & insured
USDOT #3617767, bonded and insured on every delivery job.
Give vendors our address. We handle the rest.
Set up a receiving account for your studio. Vendors ship to us, we inspect and stage, you confirm the installation day, and we deliver and place everything to your floor plan with the space left ready for the reveal.
1. Can vendors ship directly to your warehouse instead of to the client's home?
Yes, and that is the point of the receiving account. When you set up an account, we give you our warehouse address in your market. You use that address as the delivery destination on all your vendor purchase orders. Vendors ship to us; we receive, inspect, and hold until you are ready for the installation. The client’s home address is not given to vendors.
2. What happens when something arrives damaged?
We document the damage with photographs at receiving and notify you the same day with a full condition report. The piece is flagged in your inventory as damaged and held in staging. You decide whether to proceed with a vendor return claim or accept the piece. If a return is needed, we repack the item and coordinate the pickup or outbound shipment from our warehouse. The damaged piece does not go to the client’s home.
3. How do you handle pieces arriving from multiple vendors over several weeks?
Each piece is received and added to your project inventory as it arrives. You can view the inventory status at any point and see what has arrived, what is in staging, and what is still expected. When you are ready to set the installation date, we confirm the complete manifest together and schedule the delivery crew. There is no pressure to deliver early; pieces are held until you say the project is ready.
4. Can you handle antiques, custom pieces, and fragile artwork?
Yes. Designer receiving routinely involves one-of-a-kind pieces, antiques, custom upholstery, fragile ceramics, and art. These are handled with white-glove care at every stage: unboxed carefully at receiving, stored with appropriate wrapping in the staging area, and delivered with two-person crew and full floor and wall protection at the client’s home. If a piece requires specialist crating for transport, we flag that at receiving and arrange it before the delivery.
5. How is designer receiving different from white-glove moving?
White-glove moving is for relocating existing high-value items from one address to another: artwork, antiques, or premium furniture that someone already owns and needs to move. Designer receiving is for managing the incoming procurement workflow of an interior design project: vendor shipments received, inspected, staged, and installed as new pieces arrive for a specific project. The two services sometimes overlap when a redesign involves both moving existing pieces out and installing new ones in.