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Royal Moving & Storage Truck

Disaster Recovery Moving

You did not plan for this move. The damage happened and now you need to get out of the property so restoration can start, protect what can be saved, document everything for the insurance claim, and find somewhere safe for your belongings until the space is ready again. We handle all of it.

4.9/5

27,819 reviews

50K+

Moves completed

12+

Years in Business

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Every Hour Matters

The restoration crew starts Monday

Before restoration can begin, the property has to be cleared. Before items can be protected, they have to be moved. The faster the response, the more can be saved and the sooner the restoration timeline can start.

You did not plan for this. We are set up to respond to it.

A standard move starts with weeks of planning. A disaster recovery move starts with a phone call the morning after the pipe burst, the day the fire investigators clear the property, or the afternoon the restoration company says they need the space empty by Friday. The circumstances that lead someone to call us in these situations are different from every other type of move, and the way we respond needs to be different too.

Royal Moving & Storage responds to disaster recovery and emergency moving situations across eight markets. We dispatch quickly, assess the space for safety before the crew enters, document everything for the insurance claim, work with you to identify what is salvageable and what needs disposal, and store your belongings securely while the restoration runs. USDOT #3617767, transparent pricing even under emergency conditions, and 24-hour availability.

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The Situations We Respond To

Each disaster type presents different conditions in the property and different requirements for what can be moved, how it should be handled, and how it needs to be documented.

Flood and Water Damage

The property has standing water or soaked materials

Flooring, furniture, and contents absorb water fast. Mold can develop within 24 to 48 hours. The longer damaged items stay in the space, the less survives. Speed of clearance directly affects what can be saved.

Our response
Rapid dispatch; wet-condition safety assessment before entry; water-damaged items separated and documented; salvageable items moved to dry storage with inventory for the insurance claim.
Fire and Smoke Damage

The property has fire damage or heavy smoke contamination

Even rooms that were not directly affected by fire may have significant smoke, soot, and odour contamination. Structural areas need to be confirmed safe before crew entry. Not everything is a total loss, but the inventory needs expert assessment.

Our response
Entry only after fire investigator or structural clearance; respiratory protection for crew in smoke-affected areas; itemized documentation of all salvageable items for insurance; secure storage away from the damaged property.
Burst Pipe or Internal Leak

Water has flooded from inside the property

A burst pipe, failed appliance, or roof leak can release significant water within hours. The damage is often concentrated in specific rooms or areas rather than the whole property, making selective clearance of affected zones possible.

Our response
Rapid response before mold develops; selective clearance of affected rooms while unaffected areas remain in place; items assessed for water damage; wet items documented for insurance before storage.
Earthquake or Structural Damage

The structure has been compromised

An earthquake, subsidence, or structural failure can leave a property uninhabitable with no advance warning. Residents may need to be out within 24 to 48 hours and cannot return while the structure is assessed or repaired.

Our response
Entry coordinated with structural engineer's clearance; priority salvage of essential items first; full clearance once structure is confirmed safe; storage for all contents during the indefinite repair period.
Storm or Wind Damage

The property has been exposed to the weather

A fallen tree, roof failure, or damaged window can leave contents exposed to ongoing weather damage. The priority is to protect what remains from further exposure before a full restoration assessment is completed.

Our response
Rapid clearance of exposed areas before additional weather damage occurs; items assessed and documented; weather-damaged contents separated from undamaged items in storage for accurate insurance assessment.
Mold or Contamination

The property requires professional remediation

Mold remediation, asbestos removal, or other professional decontamination requires the space to be cleared before work can begin. Some contents may themselves be contaminated and require assessment before moving.

Our response
Clearance coordinated with the remediation company's start date; potentially contaminated items identified and handled appropriately per the remediation team's guidance; clean items moved to secure storage.

Respond, assess, document, move, store.

Four stages from the call to your belongings in secure storage, with insurance documentation running alongside every step.

01

Rapid dispatch

We respond to emergency calls the same day or next day. Tell us the situation, the address, and what access is available. We dispatch a crew as fast as the property conditions allow.

02

Safety assessment and documentation

Before the crew enters, the space is assessed for safety. Once cleared, we photograph the property and begin an itemized inventory of everything that will move, everything that will go to disposal, and the condition of each item for the insurance claim.

03

Salvage sort and move

Working with you, we identify what is salvageable, what needs specialist cleaning before it can go into storage, and what needs to go to disposal. Salvageable items packed and moved; disposal items separated and documented.

04

Secure storage during restoration

Belongings held in access-controlled storage while the property is restored. When the restoration is complete, we return everything. The return move back into the repaired property is included in the original engagement.

A general mover needs a booking window. We respond to a situation.

Disaster recovery moving is different from a planned move in ways that matter when you are already dealing with a crisis.

A General Moving Company

Built for planned moves, not emergencies

Cannot dispatch same day or next day without advance booking
No safety protocol for entering a damaged or compromised space
No insurance documentation; photographs not taken; inventory not itemized
No salvage assessment; everything moved regardless of whether it is worth saving
The return move is a new booking with a new quote when the time comes
Royal Moving & Storage

Rapid response, full documentation, return included

Same-day or next-day dispatch, 24-hour availability
Safety assessment before crew entry into damaged spaces
Photographs and itemized inventory for the insurance claim
Salvage sort with client to maximise what is protected and stored
Return move to the restored property included in the engagement

What comes with an emergency moving response.

Rapid dispatch
Same-day or next-day response, 24 hours a day, 7 days a week.
Safety assessment
Space assessed for structural, electrical, and contamination risks before crew entry.
Insurance documentation
Photographs and itemized inventory before anything moves, formatted for the adjuster.
Salvage sort
Working with you to identify what goes to storage, what goes to disposal.
Secure storage
Access-controlled storage for the restoration period.
Return move included
Move back into the restored property is part of the original engagement.
Transparent pricing
Clear pricing confirmed before work starts, even under emergency conditions.
Licensed & insured
USDOT #3617767, bonded and insured on every emergency job.

Call us now. We will get someone to you.

Tell us the address, the situation, and what access is available. We will confirm how fast we can be there, what needs to happen before the crew arrives, and what the move will cost. 24 hours a day, 7 days a week.

Disaster Recovery Moving FAQs

1. How quickly can you respond after a disaster?

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We can typically dispatch the same day or the following day after you contact us, depending on the situation and crew availability in your market. Call us as early as possible. The faster we can assess the situation, the more we can do to protect what is salvageable. We operate 24 hours a day and take emergency calls outside business hours.

2. How do you document the move for the insurance claim?

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3. Can you help decide what is worth saving versus what needs to go?

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4. What happens to belongings while the property is being restored?

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5. Can you work in a property that has water, fire, or structural damage?

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