When we collect your information?
When you fill out a Quote request form on our website www.royalmovingco.com
When you are calling our Sales Line 888-634-9582
When starting the Chat with our Agent on our website www.royalmovingco.com
What information do we collect?
When contacting Royal Moving & Storage Inc, as appropriate, you may be asked to enter your name, e-mail address, phone number and/or moving to and moving from addresses.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience.
Your information helps us to better respond to your individual needs.
To improve our website.
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve client service.
Your information helps us to more effectively respond to your client service requests and support needs.
To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails.
The email address you provide us, may be used to send you information and updates pertaining to your move, storage or other service you requested, in addition to receiving occasional company news, updates, related product or service information, etc.
To send periodic text messages.
The phone number you provide us, may be used to send you information and updates pertaining to your move, storage or other service you requested, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails or text messages, respond “STOP” to any email or text message.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Social Media Authorization
Your happiness and satisfaction are measures of success for everyone at Royal Moving & Storage Inc, and we greatly appreciate the time spent on composing online reviews and/or social media posts in regards to your experience with our company. We reserve the right to use any review, written content and/or images that you have posted on the internet, review sites or other social media platforms. We may use them on our Royal Moving & Storage Inc website, social media accounts or other marketing materials. If you do not inform us in writing that you do not wish for us to do so, we will take this as your authorization to use your review, written content and/or images (including your likeness) to appear on the Royal Moving & Storage Inc website, social media accounts or other marketing materials for our company.
California Online Privacy Protection Act Compliance
We value your privacy and we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on 01/02/2020
Royal Moving & Storage Inc
7815 Van Nuys Blvd,
Panorama City, CA, 91402