1. When does the clock start and stop?
The clock starts when the crew arrives at your pick-up address and stops when the last item is placed at the destination. Travel time from our depot to your address is handled separately and confirmed upfront. It is not added to the live clock. We tell you the travel time charge before you book so there are no surprises when the crew arrives.
2. Is the truck included in the hourly rate?
Yes. The truck, moving blankets, dollies, and shrink wrap are all part of the hourly rate. You do not rent a van separately or get an add-on line item for protection supplies. If you already have a truck or container and only need the crew, that is our labor only service, which is priced a little lower for the same reason.
3. How many movers do I need?
For a studio or light one-bedroom, two movers is usually right. For a fully furnished one-bedroom or a two-bedroom, three is more efficient and the extra person often makes the job faster than it saves in hourly cost. Your coordinator recommends crew size when you get your quote, based on the home size, floor, and how much furniture you have.
4. What is the difference between hourly moving and labor only?
Hourly moving includes the truck. Labor only does not. If you already have a rental truck, a PODS container, or a friend’s trailer, labor only gives you just the crew for a lower hourly rate. If you need everything (truck, crew, and the move handled start to finish), hourly moving is the right choice.
5. Is hourly moving right for a larger home?
It depends. For a studio to a two-bedroom apartment, hourly is usually the cheaper and fairer option. For a three-bedroom house or larger, a flat-rate quote through our local movers service may be more predictable, since a large move can run longer than anyone expects and an open-ended hourly job creates uncertainty for both sides. Your coordinator will tell you which approach makes more sense for your specific situation.