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I usually don't write reviews for moving companies because they are usually the same, unfriendly, unprofessional. I move every year and each time the move ends, we get charged some unknown charge. Royal Moving is different. I am writing this review for the excellent teams of movers, my coordinator. Exemplary. From the get-go, the coordinator called and followed up with me making sure I understood what to expect and working with me to ensure my moving experience was stress-free. She helped me make an informed decisions, meaning, I was given several options so I can decide what was best for me. She always called me back promptly whenever I needed to talk to her. She was exceptionally detailed and was HONEST. Royal Moving WILL NOT MISLEAD YOU WITH ANY HIDDEN COSTS. And they tell you what you "may be' charged so you know what you are getting yourself into. Thanks for your honesty. They were exceptionally polite and PROFESSIONAL. They called me before they arrived, walked through my order, helped me understand what to expect, then proceeded to wrap my paintings and lamps with such speed and care, it was fascinating to watch such skills. After the move was completed and we walked through the pick-up list, The foreman asked me if I needed anything else and walked through the paperwork. His office called me to double check on my experience with the team too! The team left my office clean, and with a handshake. Usually, I am picking up after the movers and running after them to tell them to be careful, but not this time. Thank you all for the advice and assistance in this really great experience. You and your team have reduced my stress in this move tremendously.
Max moved my furniture and I was very pleased with his work. Affordable price and great service. Would highly recommend